In oral communication the audience to the communication may struggle understanding some of the thoughts and ideas being presented to them live and orally.
Apprehension or anxiety can occur when listening 1 to an idea being communicated orally where the information or ideas being communicated are not already known to the listener and where there is an expectation of an outcome, that is dependent on the information or ideas being communicated, for which we are responsible. For instance, a life threatening emergency – calling 999, ATC transmission, etc., learning a foreign language 2, workplace listening,3 witness under cross examination, etc., etc.; communication dependent situations where listening plays a crucial role in consequences and where anxiety 4 becomes an impediment to listening or comprehension 5, and therefore the resulting outcome or action. 6 Continue reading →